7 Ways Big Data Transforms Businesses

Technology has always been the driving force behind business transformation. The business world has embraced emerging technologies and has used them to conquer new frontiers. In recent times, businesses adopted ultra-modern technologies like Artificial Intelligence, Cloud computing and Big Data. Arguably Big Data is the predominant technology as it is the fuel for AI and ML.

Big data is like the magic wand that changed the business landscape in the blink of an eye. Unlike before, now we can forecast customer behavior, change in demands and opportunities for innovation almost accurately. Thus entrepreneurs can transform the business model to make it more effective and profitable.

Maybe this is why modern business firms, irrespective of their size, are adopting it. According to a survey conducted by New Vantage on 60 Fortune 1000 companies, 97.2% conceded that they are investing in big data.

What is Big data?

Big data, as the name indicates, is the enormous data generated by users around the world. Its variety, volume and velocity make it distinct. A scientific analysis of big data gives insights into all the relevant aspects, like consumer behavior, user experience, social psychology and much more. Hence big data is the new capital for any business.

But acquiring a vast amount of data is not enough. It has to be structured so that patterns can be recognized. This process of making sense of the available information is called analytics. The best organizations at once conduct the analysis and combine it to get desired results. Thus they will be able to predict customer behavior, forge innovative ideas and proactively deal with problems.

Uses of Big data in business

  • 1. Product development
    New-age firms use big data for product development. By anticipating the customer demand, they make predictive models that are later developed into the most sought-after things in the market. Thus the products are better every time. Popular platforms like NetFlix rely heavily on big data to make products that the customers need.
  • 2. Improving customer experience
    One thing that will never change in a business is the age-old saying 'customer is king'. The more satisfied the customers, the more they come back. A clear picture of customer experience is provided by big data. By analyzing the patterns in the data, companies can understand the customer requirements and provide a personalized experience.
  • 3. Predictive maintenance
    By analyzing the structured data, firms can predict future problems like changes in customer behavior, fluctuations in demand and even future mechanical failures. Companies will be able to deal with these issues before it becomes challenging.
  • 4. Improve efficiency
    Big data gives insights into production, customer satisfaction, feedbacks and future obstacles. By critically assessing these factors, companies can improve their operational efficiency. It also helps them make the right decisions at the right time and thus remain ahead of the competition.
  • 5. Machine Learning
    Data is the fuel for machine learning. Artificial Intelligence now learns new things on its own by going through vast amounts of data and makes logical decisions. Thus AI helps to automatize processes, improve efficiency and avoid human errors. If a firm is reluctant to invest in big data, it will fall out of the race and the competitors will go far ahead.
  • 6. Ignites innovation
    With the enormous volume of data at their disposal, the company will understand a lot about the customer demand, market situation, interdependence of different factors and their impact on the trend. These insights ignite innovation. By carefully analyzing and understanding the data sets, companies can plan and deliver new products or provide improved versions.
  • 7. Ensures Security
    Data breaches and phishing are common occurrences nowadays. Companies have to be not only on their guard but also know how the hackers operate in order to be safe. By identifying patterns from the big data, organizations can understand the malicious behavior and take proactive steps to improve cyber resilience.


There are surely more uses for big data, many of which are still evolving. Already the business platform, and with it, the tactics, have transformed because of the introduction of the new technologies. Within a decade or less, the industries will undergo an enormous change in the way they operate. Hence those who invest in big data early will be more successful than others.